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FAQs

What currency are your prices in?

We bill in U.S. currency.

What payment methods do you offer?

We accept PayPal and all major credit cards (including Visa, Mastercard, Discover, and American Express).

Are there any contracts, hidden charges or setup fees?

No contracts, no hidden charges, and no setup fees. 

How can I cancel my order?

Your order can be cancelled. However, you must cancel before the order is delivered to the freight forwarder.

What is your refund policy?

Retail orders can be refunded. But wholesale orders, refunds will not be offered. Please go to Refund and Retuens Policy for more information.

Any questions?

Contact us at support@sinoglow.com.

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