Do you offer free shipping?
Free shipping within the United States (Not available to Alaska or Hawaii) and $10 flat rate international shipping.
How long does it take to receive my order?
1. Retail orders: it takes 3-7 days for US territories, and 7-14 days for international shipping.
2. Wholesale orders: it takes 7-14 days by air freight and delivery , and 30-50 days by ocean freight and delivery.
What delivery providers do you use?
FedEx, UPS, DHL, TNT, USPS, DPD and GLS.
How will I know my order has shipped?
Why does the website not support my country during checkout?
What addresses cannot be delivered?
Remote cities (Executed in accordance with DHL/FedEx standards), islands, overseas territories, military address and P.O. Box addresses.
If your address is above, you will need to arrange local pickup in your country.
What is a wholesale order?
This is a one-stop sales service for customers, especially small business owners, and is a way to simplify the complex general trade import process and without the hassle of customs and shipping.